Category: Student Support Services & Infrastructure
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Understanding the shift from traditional to digital academic advising
Picture this familiar scenario: it’s registration week, and students are frantically trying to schedule appointments with their academic advisors. They wait in long lines outside cramped offices, hoping to get fifteen minutes of guidance that might determine their entire semester. Some students never make it to an appointment at all, either because slots filled up…
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The transformation of career services in online education
Think about the last time you attended a traditional job fair. You probably remember walking through rows of booths, waiting in long lines to speak with recruiters, and carrying a stack of resumes that got heavier as the day went on. While these in-person experiences have their value, they present significant challenges for online students…
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Understanding the foundation of digital equity in academic libraries
The promise of digital libraries extends far beyond simply converting physical books into electronic formats. At their core, these systems represent a fundamental shift toward educational equity, breaking down traditional barriers that have long prevented certain students from accessing the academic resources they need to succeed. When we think about online learning, we often focus…
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Building effective student support: the foundation of successful online learning
Online education has fundamentally transformed how students access learning opportunities, but with this transformation comes a critical challenge: providing meaningful support when students need it most. Unlike traditional campus-based programs where students can walk into an advisor’s office or visit the library help desk, online learners often find themselves navigating complex educational systems alone, frequently…